Plexus
How we work

The work starts before the code.

We start with the business, the problem and the constraints. Technology comes after.

Understand → Design → Build → Improve → Understand01 Understand02 Design03 Build04 Improve
Improve feeds the next round of understanding.

Four phases, every project

Each phase holds a few concrete steps. Open a step to see what it means in practice.

  1. 01

    Understand

    How the business works, where it loses time, what it needs.

    Discover

    Talk to the people who do the work; look at the tools, files and numbers they use, and research what is unfamiliar.

    Map

    Map how the work actually flows: who does what, what triggers what, where time, money and information are lost.

  2. 02

    Design

    The system around the real workflow. You see it before it’s built.

    Define

    Define what the system must do and the rules it must follow: approvals, limits, deadlines, and what must never happen.

    Architect

    Design the structure first: data, workflows, systems and infrastructure, before any code.

  3. 03

    Build

    Software, automation, AI, integrations, infrastructure. A first working version, then tested and improved with the team.

    Build

    Build the software, automation and AI the design calls for: a first working version, then tested and improved with the team.

    Integrate

    Connect it to the tools and data already in place, so information is entered once.

    Secure

    Access, permissions, backups and logging are part of the build, not added later.

    Test

    Test with real work and real data before anyone depends on it.

  4. 04

    Improve

    Run it, measure it, fix what's off, add the next piece.

    Launch

    Put it into daily use with the team, one part at a time.

    Improve

    Watch it in real use, measure, fix what is off, and add the next piece.

The first phase is a conversation.

Tell us how your business works and what isn’t working.