Plexus
Services · AI & automation

Not a chatbot.

Put AI to work inside the operation.

Agents that sort, draft, check and report inside the tools you already use, within limits you set, with a person approving what matters.

Event → Context → Rules / permissions → AI → Human approval → Action → LogEventContextRules / permissionsAIHuman approvalActionLog
Controlled AI workflow: context and rules first, a person approves, everything is logged.
14 · What's included

What's included

Not a chatbot. Agents that sort enquiries, draft replies, check documents, summarise conversations, watch your numbers and prepare reports, inside the tools you already use, within limits you set, with a log of what they did and a person approving what matters. We pick where AI saves real time or money in your business, start with one workflow, measure, and add the next. A level up, together.

In the operation

5
  • AI agents in your operations Sorting enquiries, drafting replies, checking documents, preparing reports, filing information, inside your system and your email.
  • Email & enquiry triage Every incoming message classified, routed to the right person, with a draft reply ready.
  • Document processing Contracts, invoices, forms and scans read and turned into structured data, checked by a person.
See all (5)
  • Assistants for your team Answers from your own documents, procedures and data, for staff and for customers.
  • Customer-facing assistants Answers on your website or WhatsApp from your real information, with hand-over to a person.

Analysis & reports

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  • Automated analysis & recommendations Your numbers watched every day; what changed, why, and what to do. Calculations by code, AI writes the explanation.
  • Reports written for you Weekly and monthly reports produced automatically, reviewed before they go out.
  • AI in security & monitoring Alerts explained, anomalies flagged, incidents summarised.

Control & privacy

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  • AI with a person in control Every agent has limits, a log of what it did and what it cost, and a person approving what matters. No number and no decision comes from AI alone.
  • Private & local AI Where data must not leave your office, AI runs on your own hardware.
  • Cost control Your own AI accounts, a cost log per task, and a monthly figure you can predict.

Adoption

3
  • AI level-up programme We map your operation, pick the workflows where AI pays off, deploy one at a time, measure, and continue.
  • Building software with AI, safely If your team builds with AI tools: rules, checks and gates that keep it under control.
  • Training Short sessions so your team uses AI well and knows its limits.

AI with a control layer

AI is one layer of the system, not the system. It works on business data, inside rules, with a person approving what matters.

What AI does

AI inside a workflow, not beside it.

AI: Interpret, Classify, Summarize, Generate, Recommend, Prepare actions, Monitor specific workflows. Rules · permissions · approvalsMonitor specific workflowsInterpretClassifySummarizeGenerateRecommendPrepare actionsAI
Rules · permissions · approvals

Business rules, permissions and approvals stay under your control.

Role-based AI architecture Capability, not a finished product

An assistant scoped to a role.

AI capabilities for specific operational roles, each scoped to that role’s data, tools and permissions. The roles show how it applies; they are not autonomous assistants that already exist.

CEO Sales Marketing Operations Support Finance Technical
Role → Data → Tools → Permissions → AI → Approval → ActionRoleDataToolsPermissionsAIApprovalAction

AI works inside the business. It does not replace the business’s control layer.

How

How it goes

  1. 01 · Discover

    We map where time and money go in your operation and pick one workflow.

  2. 02 · Build

    We set the agent up inside your tools and run it quietly alongside your team.

  3. 03 · Connect

    We switch it on with approval, measure the time saved, and fix what's off.

  4. 04 · Optimize

    We add the next workflow. A monthly agreement covers costs, maintenance and measurement.

Who it's for

Businesses with many incoming requests (email, forms, WhatsApp); back offices with documents; agencies; owners who want AI in the business without losing control of it.

What changes for your business

  • Hours of repetitive work done by the system.
  • Every enquiry answered faster, by the right person.
  • Numbers watched every day, with an explanation.
  • AI that proposes; people who decide.
  • A cost you can predict.

Examples

Questions people ask

Will AI replace my staff?

It takes the repetitive part of their work. The judgement stays with people.

Which AI do you use?

Whichever fits: the main providers, or local models when data must stay in-house. Your accounts, your data.

Can it make mistakes?

Yes, which is why it works within limits, keeps a log, and a person approves what matters.

Have repetitive work worth automating?

Describe the task, how often it happens and who does it now.